About the Opportunity

Our client is seeking a friendly, confident, and results-driven Enrollment Sales Closer to assist prospective clients with understanding available services and successfully completing the enrollment process. This role is ideal for a candidate who enjoys building relationships, handling objections, and guiding customers through the final stages of the sales cycle.

The ideal candidate will possess strong communication skills, confidence discussing pricing and service options, and the ability to consistently convert qualified leads into enrolled clients while delivering an exceptional customer experience.

Location: Huntington Beach, CA (Onsite)

Schedule: Full-Time

Pay Rate: $24.00 - $25.00 per hour

Key Responsibilities

• Manage inbound inquiries, outbound calls, and follow-up activities with prospective clients.
• Build rapport and identify each client's needs through effective questioning and active listening.
• Clearly explain available services, enrollment options, program details, and associated fees.
• Address objections professionally and confidently ask for the enrollment commitment.
• Gather and document accurate client information within the CRM system.
• Explain payment options, service agreements, and enrollment requirements.
• Prepare and send electronic agreements and ensure all required documentation is completed.
• Coordinate client transitions to the next step of the onboarding or compliance review process.
• Maintain detailed and accurate records of all client interactions.
• Achieve individual enrollment and sales performance goals.
• Ensure all communications remain compliant with company policies and approved messaging.
• Protect confidential client information and maintain professionalism at all times.

Qualifications

• Previous experience in phone sales, enrollment services, admissions, consultative sales, customer retention, or account management.
• Strong communication, listening, and objection-handling abilities.
• Comfortable discussing pricing, payment information, and asking for the sale.
• Experience working within CRM systems and maintaining accurate records.
• Excellent organizational skills and attention to detail.
• Ability to follow established procedures and work effectively within a collaborative team environment.
• Proficiency with Microsoft Office and web-based applications.
• Student loan, financial services, debt resolution, admissions, or related industry experience is highly preferred but not required.

This job will pay a range of $24.00 - $25.00 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.